MISCELLANEOUS GARDINERS | E: [email protected] | www.gardinerbros.co.uk FOOTSURE | E: [email protected] | www.footsure.net 466 SPRING/SUMMER 2025 WHERE TO FIND US PRICES Every effort is made to use up-to-date prices, but inevitably there will be changes during this edition, and because of the fluctuations which occur in the currency markets, the imposition of tariffs, etc we are often unable to fix prices of imported footwear before goods are delivered to us. For this reason, we have to charge prices ruling at the date of delivery of goods to us. CUSTOMER SERVICE - Faulty Returns We are improving our returns service to you. To enable us to give you the best possible Faulty Returns Service, please contact our Enquiries Team or email [email protected] in the first instance. The enquiries team will carefully guide you through the faulty returns process. If approved, you will be issued with a Returns Authorisation Number, this number must be used on all correspondence to ensure the issue is dealt with efficiently & accurately. CUSTOMER SERVICE - Non Faulty Returns Our standard policy is not to accept any non-worn returns. In the rare event that a return is agreed, please note that there will be a re-stocking charge applied. We cannot accept any product to be returned in a damaged state or without any original packaging. DELIVERIES Nationwide distribution takes place from our purpose built distribution centre in Gloucester. The majority of our orders are despatched the same day on a 24 hour carrier service. For the latest information on our carriage charges and carriage paid limits, please refer to our website. TRADING TERMS The Company trades under the Standard Instock Footwear Suppliers Association Terms of Trade which are reproduced fully in our main Instock catalogue and on our website: www.gardinerbros.co.uk/terms.html BANK HOLIDAYS The office and the warehouse are closed on bank holidays. Printed using an alcohol free printing process on an FSC certified paper - electricity generated from renewable sources. WHERE TO FIND US SHOWROOMS, MEETINGS & FLAGSHIP WAREHOUSE Unit 4, Indurent Park, Haresfield, Stonehouse, Gloucestershire GL10 3EZ To visit our showrooms, from the M5, exit at Junction 12 following the B4008 road towards Stonehouse. Take the first left and turn left again into Quedgeley East Business Park. Unit 4 Showrooms and Meeting Rooms are on the right and the Unit 8 Ecommerce Offices & Pick/ Pack are on the left. Car parking is available for visitors at all units. Charge points are available for electric vehicles. SAT NAV GL10 3EZ
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